As now there are no call center facilities available to solve the queries of the passengers. On most of the reservation systems, there are long queues, so it takes a long time for any individual to book the ticket. The number of reservation counters available to the passengers and customers are very less. Customer information centers at the railway stations are unable to serve such queries at peak periods. Railway passengers frequently need to know about their ticket reservation status, ticket availability on a particular train or for a place, train arrival or departure details, special trains, etc. After booking the ticket if the user wants to cancel it then they can easily do it also. They can also book the ticket by using the debit, credit or master card. Users will be able to search the train availability, he exact fare, the arrival and departure time of the train. “ Railway Reservation” is website has various kinds of information that help regarding booking of tickets via railways.
